Pixfizz offers a straightforward, low-risk/high-value pricing model that includes the entire platform’s feature set, including hosting, storage, support & maintenance. There aren't multiple plans (lite, pro, etc.), as we believe this creates barriers and limits customer growth.
With a single subscription you can have an unlimited number of storefronts, brands, languages, products & designs.
If it doesn't work out the way you expect, you may cancel your subscription with one month's notice, without penalties.
Monthly Subscription Fee | Digressive Transaction Fee* | Monthly Revenue |
---|---|---|
$400 | 5% | Up to $10k |
$400 | 4% | from $10k to $25k |
$400 | 3% | from $25k to $50k |
$400 | 2% | from $50k to $100k |
$400 | 1% | over $100k |
* Transaction fee based on net revenue (excluding taxes and shipping costs)
Example: If your net monthly revenue is $15,000; you will be charged for the first $10k at 5% ($500), and the final $5k at 4% ($200), for a total of $700.
Customer loyalty is highly valued at Pixfizz. So much so that we reward our customers for it.
Each year a cumulative 1% discount will be applied to all invoices thereafter.
This is also to thank our customers for their input and suggestions in helping to innovative and improve our product.
Depending on whether you have in-house development expertise (web design, product design, HTML, JavaScript), Pixfizz offers additional training and support in setting up and managing your storefronts.
If you have specific requirements, integrations or new features, we also provide customized professional development services. Contact us to discuss your needs or project.
If following the standard onboarding sessions you or other members of your team need additional time with our dedicated team, we provide advanced training consisting of:
If you require frequent techincal support, we offer a straight forward solution for you to contact our team at anytime: a dedicated Slack channel exclusively for your team.
If you would like to centralize your webmaster tasks. We can keep your site optimized and up to date. Package includes:
There are many factors which will determine this timeline, but on average, getting a new storefront laucnhed should take between 2 and 4 months.
It is crucial to the success of any eCommerce deployment that the client has an ‘app owner’. Someone who will be the main point of contact for Pixfizz, as well as the one who will take on the responsibility to learn how to manage the basic functions, such as order management, storefront updates, publishing products, etc. within the admin.
There is no real minimum requirement or skill set that someone needs to have, other than a willingness to learn. However, someone with a technical and/or design background may be able to pick things up more easily. There are two general activities when it comes to managing a web-to-print eCommerce storefront.
Yes, like our product, we are hyper-flexible and always want to help our customers however we can. If a customer has a specific requirement and doesn't have the available resources, our team can step in to help as a professional service.
No. There are no upfront costs unless the project requires some custom development or additional support.
With all of our new customers we have a minimum of 3 online sessions to get projects started efficiently. The first session is a project kick-off call where we review all of the requirements and help guide you in the right direction. The following sessions cover whatever training, consultancy and setup support that may be required to move the project forward. We also provide customers with a detailed quick-start guide that lists all of the activities required to launch a storefront. If additional support or project managemnt services are required, we have can provide a custom quote to offer a dedicated on-boarding manager to ensure your storefront gets launched on time.
Yes. We have several variations of modern, mobile-ready, website designs that have all of our latest eCommerce, account management and SEO features built-in.
Over 60% of our revenue gets invested right back into our product. We are constantly innovating and upgrading our platform, with new code being published on a weekly basis. This ensures that Pixfizz is always up-to-date with the latest technology and features, all of which are available at no additional cost to all customers.